Carlton Palace Hotel - Dubai

ex. Metropolitan Palace Hotel

Al Maktoum Street, Dubai, United Arab Emirates  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Carlton Palace Hotel - Dubai

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Location is good - Gym was well equipped - Comfy bed
  • Leaking air conditioner - No nice view - Decor was stunning
  • Nice sized bathroom - Free valet parking service - Free wifi
  • Staff was professional - Nice pool - Breakfast was fine
  • Room was a good size - Reasonally priced - Bed was a little bit too firm

Overview

Carlton Palace Hotel is located in the center of Bur Dubai district next to Creekside Park, The Dubai Heritage Village and Al Bastakiya. Offering accommodation in a 10-story building, Carlton Palace Hotel has been hosting guests since 1997 and features traditional architecture.

Located in a downtown area close to Al Rigga subway station as well as a gallery, a mosque and a museum in Dubai. Nestled in the commercial district and 1 km from the city center.

Aside from using a catering service, an exhibition space and a video projector on-site, guests can take advantage of banks and business centers nearby.

Guests can reach Carlton Palace Hotel by car from Dubai airport in 5 minutes.

Rooms

This property has 212 non-smoking guestrooms including club three-bedroom suite, upper floors single room and deluxe family two-bedroom single room that are appointed with a work desk, a safe, a trouser press, climate control and satellite television. Some rooms have the city view. Decorated in standard design with carpet floor, the rooms feature en suite bathrooms equipped with dressing gowns, a bidet and toiletries.

Eat & Drink

Breakfast is offered in the restaurant every morning. Guests can unwind in the lounge restaurant, which serves refined local cuisine. At the stylish snack bar guests will enjoy a selection of coffee, cocktails and soft drinks. Offering various dining options, Sadaf Restaurant and Glasshouse Brasserie are about 5-minute walk away.

A buffet breakfast is served at the price of AED 75 per person per night. 

Services

Guests will benefit from a lift, a gift shop and a luggage storage along with porter service, 24-hour security and newspaper service.

Relax

Leisure facilities include barbeque grills, loungers and a nightclub. Active guests can advantage of a fitness centre and a gym offered on site.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   212.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Executive/club floor
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Animation team
  • Sun terrace
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of AED 125 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Carlton Palace Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Maktoum Street, Dubai, United Arab Emirates

Get directions
City Center
  • Dubai
    1.0 km
Airports
  • Dubai (DXB)
    4.6 km
  • Sharjah (SHJ)
    21.4 km
Train Stations
  • Union Square Station
    1.0 km
  • Baniyas Square Station
    1.7 km
Underground stations
  • Al Rigga Metro Station 2
    600 m
  • Al Rigga Metro Station
    700 m
  • Bus stop
    200 m
Restaurants
  • Sadaf Restaurant
    130 m
  • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
    350 m
Beaches
  • Al Mamzar Park
    1.7 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    212

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Carlton Palace Hotel photos Room
Deluxe Room
Bed type: King-size bed
Size: 32 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

This far Eastern styled Deluxe Room features free WiFi, a seating area and a minibar. The bathroom is fitted with a bath, shower and offers a bathrobe.

Room facilities
    Carlton Palace Hotel photos Room
    Family Room
    Bed type: Double beds
    Size: 54 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This elegant room comprises of one Double Room and one Twin Room with a connecting door. It is decorated in Far Eastern style with a seating area and minibar. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes.

    Room facilities
      Carlton Palace Hotel photos Room
      Superior Room
      Bed type: King-size bed
      Size: 32 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Elegantly furnished rooms decorated in Arabic style with a seating area and minibar. It can be arranged with 1 double bed or 2 single beds. The luxurious bathroom has a full-size bath, separate shower, bidet and bathrobes.

      Room facilities
        Carlton Palace Hotel photos Room
        Executive Room
        Bed type: King-size bed
        Size: 32 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This Executive Room features views of Dubai. It includes either a king bed or twin beds and sofa. The amenities include air-conditioning, complimentary WiFi, cable TV with a selection of international channels, coffee and tea making facilities, a minibar and a safe. The bathroom is fitted with a bath, shower and offers a bathrobe. It includes: -Complimentary breakfast at Al Shindagah Restaurant -All-day tea and coffee -Business centre -Separate check-in and check-out service

        Room facilities
          Carlton Palace Hotel photos Room
          Junior Suite
          Bed type: King-size bed
          Size: 40 m²
          Check Prices
          • Air conditioning
          • Bathtub
          — Less information+ More information

          Elegant and spacious suite that has a separate living room with sofas and armchairs. It includes: - Free breakfast at Al Shindagah Restaurant. - Free WiFi.

          Room facilities

            How to reach hotel

            hotel Carlton Palace Hotel - Dubai Dubai location
            Show big map »

            Hotel Address:

            Al Maktoum Street, Dubai, United Arab Emirates

            Get directions
            City Center
            • Dubai
              1.0 km
            Airports
            • Dubai (DXB)
              4.6 km
            • Sharjah (SHJ)
              21.4 km
            Train Stations
            • Union Square Station
              1.0 km
            • Baniyas Square Station
              1.7 km
            Underground stations
            • Al Rigga Metro Station 2
              600 m
            • Al Rigga Metro Station
              700 m
            • Bus stop
              200 m
            Restaurants
            • Sadaf Restaurant
              130 m
            • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
              350 m
            Beaches
            • Al Mamzar Park
              1.7 km
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  12 pm
            • Year renovated:
              2009
            • Number of floors:
              10
            • Number of rooms:
              212

            Hotel Awards

            UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in United Arab Emirates

            Use Badge

            Carlton Palace Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Bastakia, historisches Altstadtviertel in Dubai - 1.6 km

            Places of interest

            • Bateaux Dubai - 500 m
            • Deira Clocktower - 600 m
            • Bur Dubai Abra Dock - 800 m
            • Consulate General of the United States of America - 1.1 km
            • Ministry of Foreign Affairs - 1.2 km
            • British Consulate - 1.3 km
            • Dubai Health Authority - Head Quarter - 1.3 km
            • British Council - 1.3 km
            • Dubai Court - 1.3 km
            • Public Prosecution Dubai - 1.4 km

            Train stations

            • Union Square Station - 900 m

            Shopping areas

            • Deira City Center - 1.5 km

            Business areas

            • Al Ghurair Centre - 800 m
            • Twin Towers Shopping Centre - 1.3 km
            • Deira City Centre Shopping Mall - 1.5 km

            Underground stations

            • Al Rigga Metro Station 2 - 500 m
            • Al Rigga Metro Station - 600 m
            • Union Metro Station 2 - 800 m
            • Deira City Centre Metro Station 2 - 1.1 km
            • Deira City Centre Metro Station - 1.2 km
            • Salah Al Din Metro Station - 1.2 km

            Local attractions

            • Al Mamzar Park - 1.7 km
              Al Mamzar, Dubai
            • Dubai Dolphinarium - 2.9 km
              P.O.Box 232292, Dubai
            • Sheikh Saeed al-Maktoum's House - 3.3 km
              Al Khaleej Rd, Dubai
            • Dubai Museum - 2.3 km
              Al Souq Al Kabeer, Dubai
            • The Dubai Heritage Village - 3.1 km
              Entrance of the Dubai Creek, Dubai

            Near the hotel

            • Dubai Creek - 720 m
              Dubai Creek, Dubai

              Restaurants nearby

              • Sadaf Restaurant - 130 m

                Address: Al Maktoum Road, Riggat Al Buteen
                Phone: 04-2221622

                86% likes this, based on 23 reviews

              • Kisaku - 360 m

                Address: Al Maktoum Street
                Phone: +971 501137844

                72% likes this, based on 61 reviews

              • Shabestan - 470 m

                Address: 2nd Floor, Radisson BLU Hotel, Baniyas Road, Al Rigga
                Phone: 04-2227171

                91% likes this, based on 19 reviews

              • Glasshouse Brasserie, Hilton Dubai Creek - 350 m

                Address: Baniyas Rd
                Phone: 97142127550

                74% likes this, based on 76 reviews
                Cuisine: International
                Price Range: CAD 2 - CAD 55

              • Minato, Radisson SAS Deira Creek hotel - 370 m

                Address: Deira

                86% likes this, based on 12 reviews

              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2009
              • Number of floors:
                10
              • Number of rooms:
                212

              Hotel Awards

              UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in United Arab Emirates

              Use Badge

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              Carlton Palace Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Carlton Palace Hotel

              Average guest rating

              7.8out of 10
              Fabulous
              Based on 724 reviews

              Rating by category:

              Rooms
              8.9
              Value
              7.9
              Service
              9.1
              Location
              9.5
              Dining
              10.0

              Guest reviews

              • Group of friends
                9.2

                The hotel is clean and fare price

                the hotel should provide internet free of charge, as it became life daily necessary and cheap

              • Family with children
                9.6

                This is our fifth time staying in this hotel and again it was brilliant. Everything is amaizing, from spacious and clean rooms, helpful staff, excellent breakfast to lovely pool. This time we even got complimentary dinner, so we had a chance to taste some of the best local dishes. We came with one year old and he equally enjoyed his stay as we did ours. Will be back again.

              • Couple
                9.4

                Hotel is comfortable and central. Staff very professional, noticed from my passport that it was my birthday and brought me a free cake to my room. Hotel rooms are very practical, nothing extravagant, but ideal for the business traveller.

              • Single
                7.8

                I like the Location and the Price.

                The WiFi is very high charge peer hour, however in all Dubai hotels and cafes it's free of charge .

              • Older travelers
                7.8

                upgraded to 10th floor,good quality accomodation

                spa area could do with some upgrading if compared to most 5 star hotels

              • Family with children
                5.4

                Location

                It is not as expected from five star hotel

              • Single
                8.8

                Overall very good value for Money

                The check out was very Slow. The Hotel Needs more stuff at the Front Desk

              • Group of friends
                8.0

                the location is great.

                check out when we had check out they said someone has open the wine bottle. we said no one has even open the minibar.it takes time to convince them but at the end they didnt charge us.

              • Family with children
                4.2

                Breakfast

                Noise, staff not professional, rooms not cleaned well

              • Single
                9.6

                The rooms were clean the staff were very friendly, in general a great hotel and great great value for money.

              • Single
                8.8

                Very comfortable.. Comfort/Price performance is very good.

                Sometimes, some staff ( cleaning, housekeeping e.t.c ) are talking very loudly in the floors. ( Especially Indians )

              • Single
                8.8

                This hotel has different types of facilities from resturant to clubs including saloon and barbershop

              • Single
                10.0

                The staff were very helpful. Clean room & very good location. The price I got through Booking was the best. You will feel the luxury with your first step to the entrance.

                You have to pay for the internet !!!

              • Couple
                8.8

                Nice hotel, good service, good value for money - in cheap neighbourhood with good shopping and cheap restaurants.

              • Single
                9.6

                I liked the location ,,, facilities and the friendly stuff ,,,

                The rooms don't have windows

              How to reach hotel

              hotel Carlton Palace Hotel - Dubai Dubai location
              Show big map »

              Hotel Address:

              Al Maktoum Street, Dubai, United Arab Emirates

              Get directions
              City Center
              • Dubai
                1.0 km
              Airports
              • Dubai (DXB)
                4.6 km
              • Sharjah (SHJ)
                21.4 km
              Train Stations
              • Union Square Station
                1.0 km
              • Baniyas Square Station
                1.7 km
              Underground stations
              • Al Rigga Metro Station 2
                600 m
              • Al Rigga Metro Station
                700 m
              • Bus stop
                200 m
              Restaurants
              • Sadaf Restaurant
                130 m
              • Glasshouse Brasserie, Hilton Dubai Creek (cuisine: International)
                350 m
              Beaches
              • Al Mamzar Park
                1.7 km
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2009
              • Number of floors:
                10
              • Number of rooms:
                212

              Hotel Awards

              UAEHOTEL AWARDSHighly RecommendedDubaiCarlton Palace Hotel

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in United Arab Emirates

              Use Badge